PICK-UP + DELIVERY INFORMATION
SAME DAY FLOWERS
Flowers are available for same day delivery Monday through Friday if the order is placed by 11AM EST. For Saturday delivery, please place your order at least one day in advance. If you would like to place an order for same day delivery past the cut off time, please give us a call at 647-341-6646. We will try our best to accommodate you! You can place your pick-up order through the day. Our studio is always stocked with unique and beautiful blooms for you to pick from. Whether you’re building your own bouquet or picking the blooms and having us arrange them for you, our in-studio experience is built to suit!
OUR DELIVERY AREA
To check if we deliver to a specific postal code, please check our areas of delivery. Or add an item to cart and enter the address when prompted.
Business Delivery is guaranteed between NOON TO 5PM and Residential Delivery between NOON TO 6PM.
There are times when we can make special exceptions for early morning or timed deliveries. Timed deliveries need to be booked with us in advance and an additional delivery fee may apply. Please call 647-341-6646 or EMAIL US to confirm that we are able to accommodate.
PICK-UP + DELIVERY FAQ's
What if the recipient is not at home? When placing your order, it is important that we receive the recipient's phone number for the delivery so we can trouble shoot and contact them directly. If the recipient is not home when delivering, the flowers will be left on the front porch/step and the recipient will be notified via text or phone call. For condominiums, please ensure a concièrge will accept flowers if the recipient is not home. If the recipient is out of the office, we will leave at the front desk or with coworkers. Through the winter months, we cannot leave flowers outdoors below 4 degrees Celsius. Please check with the recipient in advance to ensure they will be home to receive their delivery.
What if my desired date is not available? If the date you would like to schedule a pick-up or delivery is not available in the calendar, it means we are at capacity for orders, working off-site, or we are closed for a holiday/long weekend. We apologize for the inconvenience!
Place your order over the phone or by ordering online. We are offering in-store pick-up for those who wish to book their order and pick-up from our studio. There is no additional charge for this option. You will be able to select the 'Pick-up' option at checkout, including the date and time.
All pick-ups must be paid ahead of time with a credit card, PayPal, or e-transfer to: firstname.lastname@example.org
PICK-UP DATES + TIMES
Pick-ups can be scheduled in these time frames 10am-4:30pm Monday through Friday. You will choose your pick-up time when prompted in the checkout. The online store gives us a minimum of two hour window to prepare your order. If you are running behind, please give us a head's up. We are closed Saturdays and cannot accommodate pick-ups on the weekend.
PICK-UP LOCATION: Our studio is located at 626 College Street, Toronto M6G1B4.
HELPFUL TIPS FOR PICK-UP
We water pack all hand-tied bouquets with compostable packaging. Keep your hand-tied bouquets upright when transporting. Here are some additional tips:
• Do not transport flowers in the trunk of your vehicle. Depending on the time of year, it is often too hot or too cold for flowers.
• Do not leave flowers sitting in a parked hot vehicle. Make sure errands are complete before picking up and transporting flowers.
• Store your flowers in the packaging and bouquets in vases with water. To store overnight, keep flowers in a cool, dim area, away from heat and sunlight.
• Keep boutonnières, corsages and flower crowns packaged and stored in your refrigerator overnight.
• Fresh flowers cannot be stored below 4 degrees Celsius.
We accommodate custom pieces, wreaths and casket sprays. To order a custom design or discuss specific delivery needs, please reach out to us directly. To execute your design perfectly, we ask for custom or larger orders to be placed with at least four days notice. Please give us a call 647-341-6646 or EMAIL US and we will try our best to accommodate your specific floral and delivery needs.
DELIVERY TO A FUNERAL HOME/SERVICE LOCATION
If you need your flowers delivered to at a specific time to a funeral home, church, or similar viewing place, please provide as much delivery information as possible. You could never share too many details with us. It helps ensure swift delivery of your the flowers to arrive at the appropriate place and at the appropriate time.